One of the initial questions raised, when thinking of offshore outsourcing software development is how to maintain communication. Productivity in software development is measured by meeting customer needs, thus communication is all-important in providing time-to-market, cost-effectiveness and fulfilling other requirements. So when you select your offshore partner make sure that they have their headquarters or, at least, an office in your country.
We, at the Murano US office, not only discuss development needs before contracting, we also encourage feedback (both positive and negative) from our clients. This allows us to adopt our processes, react to issues quickly and replicate successes.
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