Customers expect that software development outsourcing companies employ efficient methods of communication. As we say, outsourced software development doesn’t have to be a struggle, and clients should have the opportunity to take advantage of all outsourcing benefits.

Communicating via Instant Messaging is widespread; moreover it is an essential part of your relations with offshore software developers for discussing details, controlling the development process and exploiting the benefits of agile software development methodology.

To overcome the time differences, the offshore software developers that you contract with could shift their working hours. This makes online communications via IM possible and provides both parties with convenient timing arrangements. As a company focused on outsourcing, we hire technical professionals with a good knowledge of English. You, your IT director or your entire in-house IT team can collaborate or keep track of development achievements (depending on your needs), both verbally and in writing, via e-mail, MSN, Skype, NetMeeting conferences, the telephone and so on.

Of course, it could occasionally happen that you hear English spoken with an accent or that you may not be able to stay in contact with developers throughout your working day because of the time difference. Obviously we don’t dispute that these are points you have to be aware of when engaging in offshore outsourcing. We don’t hesitate to raise these issues, as we know that for our clients, location is not the essential factor in their decision to contract with us. Our clients contract with us primarily due to their interest in cooperating with experts in custom software application development.